Our service objectives: product quality without complaint, without complaining about customer service
Service standards: warm and thoughtful, timely and effective
Tree-class brand, a first-class service, in the fierce market competition, we must always, everything, everywhere customer-centric, always put the customer in mind, efforts from the "to provide customers with the needs of the product" to "give meet the expectations of customers, even beyond the expectations of the product. "Truly reflects the company's "customer first" purpose and philosophy. With our "sincere, enthusiastic, sincere" in exchange for the user's "Heart, Shuxin, rest assured."
Our service goal is "quality without complaint, without complaining about customer service", the service standard is "warm and thoughtful, timely and effective", we regulate the marketing management system, improve customer service charter, a systematic process of service delivery, provide first-class service.
Efficient and rapid delivery team, to ensure the first response to the order received, to meet the customer's personalized packaging needs, and the packaging is meticulous
The quality inspector, the shipper and the merchandiser check in three layers in order to ensure the quality and quantity of the delivered goods
The company's long-term major logistics companies maintain close contact, and the merchandisers keep track of the cargo logistics in a timely manner.