Customer service
Our service goals: No complaints about product quality, no grievances about customer service.
Service Standards: Enthusiastic, Attentive, Timely, and Effective
In the fiercely competitive market, we must always—and in everything we do and everywhere we are—put the customer first, keeping them firmly at the heart of our efforts. We should strive to shift from merely “providing customers with products that meet their needs” to “providing customers with products that not only meet their expectations but even exceed them.” This is how we truly embody the company’s principle and philosophy of “customer first.” Let us exchange our “sincerity, enthusiasm, and heartfelt dedication” for our users’ “satisfaction, comfort, and peace of mind.”
Our service goal is “zero complaints about product quality and zero grievances about customer service.” Our service standards are “enthusiastic, thoughtful, timely, and effective.” Through a standardized marketing management system, a comprehensive customer service charter, and systematic service procedures, we provide our customers with attentive and meticulous service.
Efficient
Our efficient and swift shipping team ensures immediate response upon receiving orders, meeting customers’ personalized packaging requirements with meticulous attention to detail.
Precise
Quality inspectors, shipping personnel, and order-follow-up staff—these three layers of checks ensure the quality and quantity of shipped goods.
Safety
Our company maintains close relationships with major logistics companies on a long-term basis, and our order-follow-up staff promptly track the status of goods logistics on a daily basis.
Mobile phone:
86-13776945208, General Zheng
Fax:
86-513-88809088
E-Mail:
Add:
No. 298, Ninghai South Road, Haian City, Jiangsu Province
Mobile website